• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
15-bs150sa
Microsoft Windows 10 (64-bit)

I am looking for a replacement keyboard for a white HP 15-bs150sa ... I need to find an official supplier (in the UK) first, so that I can give my client a price, but I can't find one. I can't get the exact part number from the base of the KB because the user is on it for 16 hours a day at the moment and I need the part in my hands so I can do the replacement in as little time as possible !!!
I would like to get the replacent part from eBay, Amazon or elsewhere if possible, so as to save my client some money yet still maximise my profit, but again, it seems a pretty difficult part to track down !!! Any help or suggestions would be greatly appreciated ...

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@StellaMan 

 

You won't be able to find part for keyboard alone, you have to replace the WHOLE top cover of the machine and no parts list in The UK nor The US

 

              https://partsurfer.hp.com/Search.aspx?searchText=2QG05EA

 

Please use page 18 of the following manual to work out its part #

 

            http://h10032.www1.hp.com/ctg/Manual/c05493257.pdf

 

(Note: You need color, language, country .... to get the right one).

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

2 REPLIES 2
HP Recommended

@StellaMan 

 

You won't be able to find part for keyboard alone, you have to replace the WHOLE top cover of the machine and no parts list in The UK nor The US

 

              https://partsurfer.hp.com/Search.aspx?searchText=2QG05EA

 

Please use page 18 of the following manual to work out its part #

 

            http://h10032.www1.hp.com/ctg/Manual/c05493257.pdf

 

(Note: You need color, language, country .... to get the right one).

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thank you Banhien, any idea why this part is so difficult to source ? It's not as if HP users are immune to spilling liquid on their keyboards !!!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.