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HP Envy 15m-bp111dx
Microsoft Windows 10 (64-bit)

So I bought a replacement SSD (Samsung Evo 870 1TB) to replace the internal original HDD 1TB.  

I started with cloning the devices and partitions using Samsung Evo Data Migration software but ended up with the 3F0 error.

I tried setting the bios from UEFI to Legacy - same issue.  depart - clean - format, cloned again using Macrium Reflect, same issue.  Depart - clean - format.. This time using Windows Recovery on a USB drive I tried to install windows which is weird because it actually allowed me to put the initial install on the SSD from the clean drive in the laptop and running from the USB but after the initial install when you reboot it defaults back to the 3F0 error at boot.  

I did update bios, and some of the intel drivers rapid storage (16.18.3).  

Just seems weird that it is hanging on the boot and not liking the drive although, I've accessed it and was able to install the initial setup for windows.  If I plug the drive in from a USB on the laptop with running the original HD it recognizes it and the install files are on the drive but for whatever reason it will not boot as the main SSD on the machine.  

16 REPLIES 16
HP Recommended

Hi @MauriceF 

 

Welcome to the HP Community Support forum!

 

Have you tried using a recovery USB created with the HP Cloud recovery utility?

 

https://kaas.hpcloud.hp.com/PROD/v2/render/0002hZEz5r5LiqxJaDgxtluFC5NZ/ish_4511095-4511141-16?entit...

 

Configuring Intel Optane Memory

https://support.hp.com/in-en/document/c05591811



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

It looks like you have a bad drive.  See the link below that someone had similar problem and confirmed it.

 

[SOLVED] BootDevice not Found 3F0 - Windows 10 - Spiceworks

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I have not tried HP Cloud recovery Utility yet.  

The link you provide gives a Token access error.. I will manual search it because if I could get a bootable USB with HP recovery I probably would get further than a new recovery image from MS which seems to work on getting Windows onto the SSD install on the laptop but it's not bootable on it's own when I unmount the MS Windows recovery.  

I saw other posts with people able to upgrade from HDD to SSD zero issues on this model, mind you this is not nvme this is a 2.5" SSD replacing the HDD. 

So the frustration is physically removing the old drive (still boots perfectly) and replacing it with cloned or fresh installed Windows SSD which fails at boot.  The drive is fine it works in my other computer and is recognized on the Envy as well, partitioned working off a USB to SATA connector, just when put in place of the original no dice.  HP diagnostics checked fine but still 3F0 error still.  I'll work on cloud recovery and Optane.  I know I don't have RAID RST  settings options in my Bios but I don't know if that matters.  Super big appreciation on your help and insight, I feel I'm one driver update or something off.

HP Recommended

Hi @MauriceF 

Sorry about the link. You can get the HP Cloud recovery tool from the Microsoft store.

https://www.microsoft.com/en-us/p/hp-cloud-recovery-tool/9mtks9pr7r3n?SilentAuth=1&wa=wsignin1.0&act...

 

 

Your notebook does have support for the 2.5: NVMe PCIE SSD products. The Samsung EVO 970 actually is an NVMe type, according to Samsung specifications.



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

Thank you for confirming the EVO 870.  I'm using cloud recovery now to flash to the USB drive so we will see how it works.

I did re-clone the drive again since it's where I started yesterday just to see if I messed up and I've cloned other HDD's to SSD without issue on a desktop but you know sometimes compatibility, drivers, bios are unrelenting, but it failed again.. files and partitions were there.. went back to the original and started back on cloud recovery.  I might even image a Linux distro onto the SSD just to see if will boot an alternative OS.  The other thing I haven't really tried was MBR vs GPT.  I've stuck with GPT and UEFI and that is what the original HD is.. even clean install I tried GPT, but I shouldn't discount that MBR might be liked more, I'm by no means an expert at this, just doesn't really make sense that the drive is recognized when hooked up as a USB to Sata drive no problem but when asked to boot it's a no go.

After I get Cloud recovery completed I'll work on the other part you suggested.

Appreciate the help.

HP Recommended

It is quite normal that a cloned disk does not boot and that you have to do some modifications in the bootmanager. 

Bui right now it's not clear at all. So run a clean installation with the "Media Creation Tool" and make sure that you delete all partitions during installation. Depending on the C-Partition size you prefer, (120 GB) is usually enough you should select "new partition" and determine the size (120 x 1024 = 122880 MB) If you choose the whole disk you run into the next problem when you decide to reduce the C-Partition later. 

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HP cloud recovery worked then it didn't.. the drive was booting and finishing the install from the SSD with no USB or original drive.. it was restarting and finishing a few times then it went back to the original error and would not boot from the drive.  One strange thing was when it hung on the 3F0 error at the post, I used ctrl alt delete and it booted into windows again started to finalize the cloud recovery then restarted but did not come back.  

I tried Media Creation Tool - started fresh by power shell - diskpart, selecting drive, clean, back into disk management, enabling the blank drive and formatting it fresh, I don't know another way for making sure all partitions are wiped other than that.  I'm pretty much fed up with whatever is causing the drive not to boot.  from a USB recovery a blank SSD is found plugged into the SATA cable and files transferred, no issue.. it's just on boot, whether it's the boot record, the drive, the bios or drivers for the Mobo / Intel chipset I have no idea.. I'm at a loss.  Everything has been updated from HP that I could.. whatever the one thing is that is preventing it to boot whether it's the bios or whatever it won't allow it to boot normally.  I would've lived with ctrl - alt - delete bypassing the error but that only worked once.  Thanks for your input, I'm guessing the UEFI is old it's not compatible with Optane and it's just what it is.  My other older HP desktop I clean booted a SSD from USB with 

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@MauriceF wrote:

  

I tried Media Creation Tool - started fresh by power shell - diskpart, selecting drive, clean, back into disk management, enabling the blank drive and formatting it fresh, I don't know another way for making sure all partitions are wiped other than that. 

Run Media Creation Tool (MCT) and press Shift+F10 when it is loaded.

In Command Prompt type

diskpart

sel disk 0

list par

 

Does it start with MSR Partition (16 MB) or System Partition (FAT32) 100 MB?

It should be like this:

EFI | MSR | Windows | Recovery

 

then type 

exit

bcdedit

 

 

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I'll give this a shot, thanks for the insight!  I did not check or verify the partitions like this in the past.. worth a go most definitely.

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