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‎03-13-2022 03:48 PM

HP Recommended
Product: HP Pavilion Laptop PC 15-eg1000 (43F53AV)

My old hp pavilion(15-cc178cl) finally died around 1-2 months ago. I'd had it several years so it was time to upgrade anyway. I bought a new pavilion(15-eg1000) which I've had no issues with. I figured that I could use all my old chargers for the new laptop as well, and while my 45 W smart charger works fine the 65 W charger from my old pavilion is not recognized and does not even activate the charging indicator. Is the old charger simply not compatible?

 

Some notes:

    -The old 65 W charger is working and providing power and lighting up the power indicator on the old device.

    -Both the old 65 W charger and 45 W charger that came with my new laptop are 19.5 V and 3.33A and 2.31A respectively.

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