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‎09-27-2019 09:48 AM

HP Recommended
Product: Sprectre x360
Operating System: Microsoft Windows 10 (64-bit)
Two days ago my touchpad stopped working and I don't really know why, becuase I haven't got any updates recently, and my computer is new, I have just got it for a month and I already have this problems. I want to know please how to repare it. The pointing, dragging, and clicking actions seems to be fine, I just have this problem with the two finger scroll gesture. I would appreciate a lot some professional help. Thank you.
1 REPLY 1

‎09-30-2019 05:44 AM

HP Recommended

Hi @DAFE8

 

Welcome to the HP Support Community. 

 

Try re-installing the Tocuhpad driver - 

 

1) Right click on the start or Windows icon and open the "Device Manager".

2) Expand the "Mice and other pointing devices".

3) Right click TouchPad and then click on uninstall and restart the computer. 

 

You may also refer to Scrolling using a TouchPad or ClickPad from this document.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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