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Type C Charger Lockout *rage*

Pavilion X2 10-n130ca
Microsoft Windows 10 (64-bit)

I bought this laptop because of the Type C charging.  The Type C connector on the supplied power adapter is broken.

I purchased a Type C charger and Type C cable to find out HP locked them out.

 

What is the point in having Type C to charge if you are restricted to HPs adapter?

 

So I spend $60 on HPs very low quality charger to have it break again? 

 

Is there a hack around this? I want to use my own charger with my own higher quality cable. Duh

 

I realize it charges powered off. That's obviously not sufficient. 

 

If HP refuses to resolve this very simple issue. Then I will just throw this in the trash and go back to Dell.  Amusing thing even if HP releases a bios update to fix this issue. You can't install it without the factory power adapter. 

 

Thanks

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Type C Charger Lockout *rage*

@MattZ2918

Thank you for posting on HP Forums,

Flower_Bud is at your service.

 

I understand you are in need of support,

And to help you out, I'm sending out a Private message to assist you with the next course of action

 

Please check your Private message icon on the upper right corner of your HP Forums profile

Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

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Type C Charger Lockout *rage*

Well, that was a waste of time. 

 

Threw the laptop in the trash. I refuse to give HP money for a Type C charger when they purposely locked out all other Type C chargers. I refuse to buy another Type C charger from HP that will just break at the plug a few months later. 

 

Goodbye HP, never again. 

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Type C Charger Lockout *rage*

Why not send me a replacement charger? Why make me spend $50 on something that costs you $5? Especially when i'm unhappy and the device broke because it's just poor quality? 

 

Also, you plan to sell this charger for the next 20 years? No I can barely find a new one on Ebay. 

 

*facepalm*

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