• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Hp Envy 13 2019
Microsoft Windows 10 (64-bit)

Hello everyone, I bought an envy 13 version 2019 computer and next to it has the option to recharge through the type c, I Would love to know what kind of charger I need for it, how many watts, how many amps, and how many volts thanks.

If a specific model is needed then I am attaching the link here :

 

https://www.amazon.com/HP-Fingerprint-Touchscreen-i7-8565U-13-aq0044nr/dp/B07PPDFFG9/ref=mp_s_a_1_3?...

 

3 REPLIES 3
HP Recommended

@Asafsasson1 

 

There are hundreds of different models/products call Envy 13 version 2019. What is your ?  Please use the following instructions to find out the model/product of your machine:


    https://support.hp.com/us-en/document/c03754824


Please do NOT post its Serial number (s/n).


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thanks so much for the quick response, I am attaching the model number:

13-aq0044nr

Hope this is the right number, thank you very much.

@ Banhien

HP Recommended

Did you ever get an answer on this?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.