-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
3
0
0
HP Recommended
Hello: I need basic info from an expert about the 3 types of USB ports on the HP Envy. The service manual shows this description of port types:
However, my USB ports look slightly different than what the manual shows; there are 2 on the RIGHT side and one on the left side.
In any case, can all of these ports be used to attach and use external hard drives without any issues? The manual shows there should be two type A USB ports and 1 type C port, but I can't distinguish them, and I am trying to assess whether it's fine to plug in and use regular Samsung external hard drives with all 3 USB ports.
Thank you and please be kind; I'm a longtime hardware user but absolutely not a technical expert.
I have been using the right
HP Recommended
"can all of these ports be used to attach and use external hard drives without any issues"
Yes, but you would be better off using either of the ports on the left side,
the USB Type-C Gen 3 Thunderbolt port port would be the best case for an external disk.
You can also use the other ports, but they will have higher latency during data transfer.
https://h10032.www1.hp.com/ctg/Manual/c07121003.pdf
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community