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‎07-27-2023 11:14 PM

HP Recommended
Product: OMEN Laptop - 15-ek0018ca
Operating System: Microsoft Windows 11

Hi, I have tried all the possible solutions online for this problem. all drivers/firmware's are UpToDate, windows is UpToDate.

Tried fresh windows 11 install as well but nothing helped. I am not able to connect my phone to my laptop due to this issue.

anyone got this driver update from hp that can fix this issue? it was working just fine and stopped recently. maybe some update from windows bricked this driver. Any help is appreciated.

Category:
1 REPLY 1

‎07-31-2023 01:57 PM

HP Recommended

Hi @HnyBKing,

 

Welcome to the HP Support Community. 

 

This issue might require one on one interaction over the phone to fix it.

 

I've sent you a private message with the steps to talk to HP Support. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.
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