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HP Spectre 15-eb1 x360 Convertible Laptop PC IDS Base Model

After I noticed an issue in getting my USB devices to work, I dig a little digging and found the error message below with respect to the USB drive.  I have reason to believe this happened after a recent update. It won't let me "roll back" the drivers. I've uninstalled, re-installed the USB connector managers, ticked the box so that windows doesn't automatically shut down the usb driver, etc., set it back to a recovery point,  re-installed the BIOS, all to no avail. I know there's a charge, for example, when I plug in a USG digital camera or headphones, but these devices won't activate.

 

Am I looking at structural damage here?

 

This may be related to a battery/power issue, but I'm not certain.

 

I saw that someone re-installed Windows the last time and that worked -- but as an amateur (some of the language might as well be Klingon to me), I'm a little reluctant to take that step

 

This is maddening, since a few weeks ago, everything was working fine.  I noticed that others had this problem a few years ago -- is it recurring for anyone else in the April 2025 timeframe, especially with respect to a windows update? 

 

I'm on the verge of ordering a new computer, as estimated repair costs are more than twice the computer's value.

 

Please help. Thank you.

 

PCL2_0-1744328443723.png

 

 

 

1 REPLY 1
HP Recommended

@PCL2 

 

Please use

 

           https://www.easeus.com/resource/code-43-usb.html

 

Should be same for Windows 11

 

Regards

BH
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