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Locked

‎07-31-2024 09:31 AM

HP Recommended
Product: HP ProBook 650 G1 Notebook PC (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

I downloaded the latest UEFI BIOS app to check my system to find out why it is running slow. Upon running the software, I was unable to perform the tests because the laptop keyboard stopped functioning. I could not follow the instructions to make the selections,  e.g., enter (5) if your system is too slow, etc. The entire keyboard was inoperable. As soon as I restarted, it started functioning as usual.

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