• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎12-19-2021 11:14 PM

HP Recommended
Product: HP laptop15-da0xxx
Operating System: Microsoft Windows 10 (64-bit)

I am unable to upgrade my windows 10 to windows 11. Every time I try it shows fail to upgrade please try again. Please help me out.

Category:
1 person had the same question
3 REPLIES 3

‎12-20-2021 02:32 AM

HP Recommended

How are you trying to update to windows 11?

 

Did you download the media creation tool and update from that.

https://www.microsoft.com/en-us/software-download/windows11

Was this reply helpful? Yes No

‎12-20-2021 05:57 AM

HP Recommended

Doesn't it delete all my content?

Was this reply helpful? Yes No

‎12-20-2021 06:21 AM - edited ‎12-20-2021 06:42 AM

HP Recommended

You have an option to update or do a clean install.

Do you have a USB drive?

Download windows 11 to that drive and run it, you should get an option to upgrade and to keep all files.

 

On Edit

Did you try Windows 11 Installation Assistant?

https://www.microsoft.com/software-download/windows11

Check out this video
https://youtu.be/M83rc8wP3bY

 

 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.