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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

THANKS TO YOU ,

      Because in the manuals 256gbNVMe/sata-3 + 1TB HDD Dual storage configuration mansions .

HP Recommended

Anytime.

 

Glad to have been of assistance.

HP Recommended

 

        Can i replace existing 4GB  DDR4 RAM (slot 01) to 2nd empty slot and install new one 8 GB DDR4 RAM in slot 01 ,

        it's work normally ?

HP Recommended

Yes, your notebook can support up to 2 x 8 GB of DDR4 memory.

HP Recommended

Can I Put new 8gb ram with existing 4gb ram 

8+4 dual channel?

Is there any compatible issue?

HP Recommended

Hi:

 

You can install an 8 GB memory chip and a 4 GB memory chip, but the memory will not run in dual channel mode.

 

Dual channel requires matching memory capacities in each slot (2 x 4 GB, 2 x 8 GB, etc).

 

12 GB of memory will run in single channel mode.

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