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HP Recommended
Envy x360 15m
Microsoft Windows 10 (64-bit)

   Good evening, I am trying to figure out why my Envy x360 won't charge via USB C. It has the port with the little lightning icon. Please advise. Specific info:

ENVY x360 Convertible 15m-bp1xx

1 REPLY 1
HP Recommended

@mcbeighley01 

 

What is your ENVY x360 Convertible 15m-bp1xx ?  It should have same ports as the following machine

 

             HP ENVY x360 - 15m-bp112dx

 

It has 1 USB 3.1 Type-C™ Gen 1 (Data Transfer up to 5 Gb/s, DP1.2, HP Sleep and Charge) port which does not support Power Delivery therefore you can't use USB-C charger to charge your machine.

Regards.

BH
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