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HP Pavilion x360 14 Convertible PC 14-dy0000 IDS Base Model

Hello,

 

I'm trying to charge my HP Pavilion ×360 Convertible - 14t-dv000 touch via the usb-c pd port via a 60W power bank. The charging light on the side glows white (edit: orange) when the power bank is connected and the laptop is off. I need to have charging while the laptop is on. The specs on the back of the laptop say "input 19.5v, 3.33A" which equals about 65w. Would this laptop require a 65w or greater power bank?

 

Thanks

Ron

1 ACCEPTED SOLUTION

Accepted Solutions
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@RonCWis 

 

It needs 65W to run. Your 60W charger may charge your machine when it off or sitting idle.

 

Regards.

BH
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2 REPLIES 2
HP Recommended

@RonCWis 

 

It needs 65W to run. Your 60W charger may charge your machine when it off or sitting idle.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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Thank you

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