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HP Envy x360 13 ay0800

Hi,

 

My computer’s charging port has been warped and now the charger doesn’t fit. Can I charge my HP Envy x360 13 inches ay0800 with the usb-C port? In the manual it is unclear if the port actually can charge the computer.


Grateful for any help with this issue!


Tess 

3 REPLIES 3
HP Recommended

@thsco 

 

Is it an HP ENVY x360 Laptop - 13-ay0008na ? Its specs

 

         https://support.hp.com/au-en/document/c06630647

 

Yes, you should be able to use a compatible USB-C charger with 65W rating (or over) to charge your machine,

 

Regards.

BH
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HP Recommended

Thanks for the quick reply!

 

It is the ay0800no. Specifics: https://support.hp.com/us-en/product/hp-envy-13-ay0000-x360-convertible-laptop-pc-series/32552483/mo...

 

Should also work right?

 

Thank you!

Tess

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Also, any recommendations for USB-C chargers?

 

I found this one at the HP Shop but I can't tell if it's compatible with my computer: https://www.hp.com/us-en/shop/pdp/hp-65w-usb-c-power-adapter

 

The specs only mention that it is compatible with the following:  HP Pro X2 612 G2; HP Elite X2 1012 G2; HP Elitebook x360 1030 G2

 

Thanks in advance!
Tess

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