• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎02-23-2023 06:18 PM

HP Recommended

I have an HP 15-cs0022cl laptop that came with a regular barrel charging adapter.  It also has a USB type C port that according to HP's site https://support.hp.com/us-en/document/c06060337 supports power delivery.

 

However plugging in a 65w type C charger from my Envy doesn't do anything...

 

Is there a fix for this?

Category:
1 REPLY 1

‎02-24-2023 01:51 PM

HP Recommended

@xXGaming123 

 

Welcome to the HP Community Forum.

 

Makes sense - the USB Type-C port  on this machine is meant to be used for data transfer.

It is  not a charge port for the computer.

 

Open

 Maintenance and Service Guide

Page 8

Item 3

USB Type-C port Connects a USB device, such as a cell phone, camera, activity tracker, or
smartwatch, and provides data transfer.
NOTE: Cables and/or adapters (purchased separately) may be required

 

HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Software / Drivers / Firmware Updates, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

Open

HP Pavilion - 15-cs0022cl 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.