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Common problems for Battery
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HP Recommended
HP Recommended
Its specs
https://support.hp.com/in-en/document/ish_7670828-7670876-16
It has (1) SuperSpeed USB 3.2 Gen 2 Type-C® port; 10 Gbps signaling rate (USB Power Delivery, DisplayPort™ 1.4, HP Sleep & Charge) port. You can charge it using a compatible USB-C chargers.
What is your power bank ? What is its wattage rating ? You need 65W power bank, lesser than that it won't charge OR only charge when your machine is off.
Regards.
BH
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