• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎11-22-2020 11:09 AM

HP Recommended
Product: OMEN by HP Laptop 17-cb0xxx
Operating System: Microsoft Windows 10 (64-bit)

Hi, I was wondering if USB C port in my HP OMEN laptop is only for charging other devices. I always thought that it would work like any other USB ports, but when I plugg

3 REPLIES 3

‎11-22-2020 01:31 PM

HP Recommended

@miroslawiec 

 

What is your OMEN by HP Laptop 17-cb0xxx ? The series has 2 sets of port configuration. We need to know what is your machine ?  Please use the following way to find out the model/product of your machine


           https://support.hp.com/us-en/document/c00033108


Please do NOT post its Serial number (s/n).


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎11-22-2020 01:54 PM - last edited on ‎11-22-2020 01:58 PM by

HP Recommended

My product number is 7NE07EA#AKD [Personal Information Removed]

Was this reply helpful? Yes No

‎11-23-2020 02:35 PM

HP Recommended

@miroslawiec 

 

Your machine is an HP Omen 17-cb0011nw, its specs

 

       https://support.hp.com/au-en/document/c06426665

 

It has 1 USB 3.1 Gen 2 Type-C™ with Thunderbolt™ 3 (40 Gb/s signaling rate, DisplayPort™ 1.4, HP Sleep and Charge) port. It should charge other devices such as phones, tablets ... Do you use the right cable ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.