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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP ProBook 430 G6 Notebook PC
Microsoft Windows 11

Hi!

 

I have the following relatively annoying issue. On my laptop, USB-C port only works if I start the machine by holding down the power button for 20 seconds. Then, the first USB-C cable I plug in (either a dock or a charger) works fine—until I unplug it. After that, if I plug it back in, the laptop doesn’t detect it at all unless I repeat the 20-second power button startup.

The normal charging cable working fine.

Thank you.

 

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