-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- USB C port in HP Pavilion x360 14" 2-in-1 Laptop 8QW30PA

Create an account on the HP Community to personalize your profile and ask a question
06-28-2020 07:16 PM
This laptop has this specification for the USB C port: 1 USB 3.1 Gen 1 Type-C™ (Data Transfer Only, 5 Gb/s signaling rate).
I recently ordered a USB C multiport which includes an HDMI port. I observed while I connect the HDMI cable to this multihub, there is no display output on my second monitor. All USB dongles connected stop working while the HDMI cable is connected. Once I remove the HDMI cable from this hub the USB's start working.
Is this USB Port C not meant to be connected to a HDMI connection for use as in a second monitor. (I do have a HDMI port on this computer, but as I am having to connect and disconnect several times daily I felt this may 'wear out' the HDMI port on my expensive laptop (nearly $2000 laptop) and considered getting a hub).
Many thanks in advance
06-28-2020 08:44 PM
It clearly says 1 USB 3.1 Gen 1 Type-C™ (Data Transfer Only, 5 Gb/s signaling rate) that means no video signal.
>>>>> I felt this may 'wear out' the HDMI port on my expensive laptop (nearly $2000 laptop) and considered getting a hub).
Your can use USB-A hub. What is your hub ? Does it support USB-A host connection ?
Regards
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
06-28-2020 10:51 PM - edited 06-28-2020 10:53 PM
Thank you Banhien.
In my limited understanding, I assumed data transfer would also include video signal.
The hub I purchased now on its way back to the supplier is https://www.amazon.com.au/dp/B086FNTB6J?ref_=pe_2361882_295287342_301_E_DDE_dt_ (HEYMIX USB C Adapter Type c hub,HMDI Port, PD Charging, USB 3.0 Ports, Micro Sd/SD Card Reader, Gigabit Ethernet, for New MacBook 12, MacBook Pro, Dell XPS 13, Google Chromebook)
The other ports on my laptop are:
2 USB 3.1 Gen 1 Type-A (Data Transfer Only); 1 AC smart pin; 1 HDMI 1.4; 1 headphone/microphone combo.
These two other ports being "data transfer only", I guess then the only option is to use the 1 HDMI port.
Thanks again