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‎09-01-2020 01:31 PM

HP Recommended
Product: Pavillion CS0511SA
Operating System: Microsoft Windows 10 (32-bit)

Hi, I have a HP pavillion cs0511sa and recently bought an adapter that would go into the USB-C port and it would give me more USB ports, HDMI ports, SD card and TF card ports. When I plugged it in, my laptop didn't even register that there was something plugged in. Is my laptop capable of sending video, mouse, keyboard and normal data through this port?

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-01-2020 02:46 PM

HP Recommended
@Sam246 wrote:

Thanks, managed to get the mouse and keyboard working though it but still not getting any video coming through 

@Sam246 

 

No, you won't get video. The USB-C port on your machine does NOT support that. Please don't waste your time and money.

 

Regards.

BH
***
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3 REPLIES 3

‎09-01-2020 02:12 PM

HP Recommended
@Sam246 wrote:

.. recently bought an adapter that would go into the USB-C port ....

@Sam246 

 

What is your Pavillion CS0511SA  ? Is it an HP Pavilion 15-CS0511SA ? Its specs

 

              https://support.hp.com/au-en/document/c06060783

 

which shows it only has 1 USB 3.1 Type-C™ Gen 1 (Data Transfer up to 5 Gb/s, HP Sleep and Charge) port. I can simply says what ever your adapter is, it is not compatible with your machine.

 

Regards.

 

         

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎09-01-2020 02:22 PM

HP Recommended

Thanks, managed to get the mouse and keyboard working though it but still not getting any video coming through 

Was this reply helpful? Yes No

‎09-01-2020 02:46 PM

HP Recommended
@Sam246 wrote:

Thanks, managed to get the mouse and keyboard working though it but still not getting any video coming through 

@Sam246 

 

No, you won't get video. The USB-C port on your machine does NOT support that. Please don't waste your time and money.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
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