USB-C port not working on hp spectre laptop

[sidN]

My top right corner corner USB-C port has stopped working, I ran the diagnostics tool and got the failure ID 6BWCGW-A0FBT8-MFPXGK-8D4S03

What would be the best next course of action please?

[A_Gayathri]

Hi @sidN,

Welcome to the HP Support Community

I understand you are facing an issue with your USB-C port not working on hp spectre laptop got the failure ID 6BWCGW-A0FBT8-MFPXGK-8D4S03. Not to worry I will help you to get a resolution to resolve the issue. 

I am sorry to hear that Repair needs to be set up  This needs one-on-one interaction hence I'm sending a private message to assist you with the next action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted. 

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[never2024]

Why not a solution for everybody?

Totally diossapointed by HP.