USB C

[aframe]

Need help! My laptop has one USBC, one USB and one HDMI port. I have used my USBC port to project my display on my desktop monitor until recently when my USBC port stopped working. I can temporarily use my HDMI port to extend my display, but would like to have this problem solved. 

I done the following so far:

Checked and updated usb drivers 

Ran a UEFI test in which everything passed 

Shutdown computer and held power button for 5+ seconds

Shutdown and held power and f6 key for 20 seconds 

All these options have no been successful for me and I would appreciate some help! 

[KrazyToad]

@aframe

Welcome to HP Community

I have gone through your Post and would like to help

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

HPSA will automatically search for all the latest drivers for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

Keep me posted how it goes

Thank you and have a wonderful day 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.