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‎08-22-2017 06:07 PM

HP Recommended
Product: HP Notebook -(ENERGY STAR)
Operating System: Microsoft Windows 7 (64-bit)

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HP Notebook - 15-ac179ne (ENERGY STAR)

Device Status:

 

The drivers for this device are not installed. (Code 28)

There is no driver selected for the device information set or element.


To find a driver for this device, click Update Driver.

 

 

 

Update Driver does not work

 

IM JUST A STUDENT AND DOESNT KNOW ANYTHING ABOUT THIS

PLEASE HELP!!!

THANK YOU IN ADVANCE AND GOD BLESS

 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-22-2017 07:05 PM

HP Recommended

Hi:

 

You need this driver...

 

This package contains the Intel USB 3.0 eXtensible Host Controller Driver for supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp74501-75000/sp74851.exe

View solution in original post

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4 REPLIES 4

‎08-22-2017 07:05 PM

HP Recommended

Hi:

 

You need this driver...

 

This package contains the Intel USB 3.0 eXtensible Host Controller Driver for supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp74501-75000/sp74851.exe

Was this reply helpful? Yes No

‎08-23-2017 03:28 AM

HP Recommended
Try to get the latest driver pack 2016 to update your device with are not driver.
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‎08-23-2017 05:33 AM

HP Recommended
Thank you very much, its a great help!! God bless
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‎08-23-2017 07:07 AM

HP Recommended

You're very welcome.

 

God Bless you too!

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