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Sammoh
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Message 1 of 6
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USB Port for Flash USB or Storage not work

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Microsoft Windows 10 (64-bit)

Hello,

 

When i connect USB Flash to my Computer not work or not detected! Why?

 

I goto Device manager see this

 

hp1.jpghp2.jpg

 

Is problem not work for here?

 

For fist fix i Try Unistall USB3 eXtensible Host Controller but still not work my USB Flash

Also Try for USB Root Hub same problem

5 REPLIES 5
banhien
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Message 2 of 6
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@Sammoh 

 

Does it work with a different computer ?

 

Regards.

BH
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Sammoh
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Flash USB yes worked in another computer, Aslo it's not problem just for one Flash also when connect External Hard Disk not detect

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banhien
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Message 4 of 6
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@Sammoh 

 

What is your computer ? This can be due to software/drivers problem or hardware problem.

Your machine must have more than 1 USB port. Have you tried other port(s).  If no luck. Re install Windows 10 may help.

 

Regards.

BH
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Sammoh
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Message 5 of 6
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Can tell me How i should reinstall Windows 10 without lost my data? All my Data is in another HDD 1TB Drive 😧

Is possible just reinstall and fresh Drive C without lost another Disk Drive?

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banhien
Level 19
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Message 6 of 6
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@Sammoh 

 

You can perform a fresh install Windows 10 using

               https://www.microsoft.com/en-us/software-download/windows10

 

to create ISO file then mount ISO file as DVD drive and run Setup from there.

 

              mount.png

 

There is an option to keep all users data/programs, please tick that option, (it may already tick as default, but please check).

 

Regards.

BH
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