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‎02-05-2021 10:30 AM

HP Recommended
Product: HP Laptop - 15-gw0035dx
Operating System: Microsoft Windows 10 (64-bit)

It just quickly makes the "disconnecting and connecting"  noise and whatever I have plugged in there ends up disconnecting. I tried different usb powered/used products and they all end up disconnecting. I just got this laptop about a month ago. I uninstalled & installed the usb ports and restart computer and still doing the same thing. I only have 2 usb ports so kind of need it fixed asap. The usb ports have the SS symbol and not sure if the products I'm using is affecting it, but dont think so.

1 person had the same question
1 REPLY 1

‎02-09-2021 12:18 PM

HP Recommended

Hi@malamil, Welcome to the HP Support Community!

 

Request you to follow the below troubleshooting steps that should fix the issue of USB Port disconnecting frequently.

 

  1. Update the HP Notebook System BIOS Update (Intel Processors)
  2. Windows Update.  

              Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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