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‎02-20-2021 07:09 AM

HP Recommended
Product: Example: Folio 9470m
Operating System: Microsoft Windows 10 (64-bit)

USB\VID_8087&PID_07DA\6&145EF68C&0&6 

Please help  Bluetooth driver not available .

Error code above.

Peace

 

2 people had the same question
1 REPLY 1

‎02-20-2021 07:35 AM

HP Recommended

Hi:

 

Your notebook has the Intel Centrino 6235 wifi adapter, correct?

 

I'm very surprised that W10 didn't auto install the driver.

 

The only suggestion I can offer would be to try the the auto update driver method and see if Windows update finds the Bluetooth driver you need.


Intel has quit supporting the 6235 wifi adapter, and for some reason HP has no Intel Bluetooth drivers on the support page--even for W8.1.  As a matter of fact, I can't find any W8.1 Intel Bluetooth drivers for any model HP notebook.

 

 

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