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‎05-29-2019 10:31 PM

HP Recommended
Product: Spectre x360 Convertible 13-ae005na
Operating System: Microsoft Windows 10 (64-bit)

The power button has caved in, I believe this is a common issue. Does anyone know the name of the part and where I can purchase it? I've opened the laptop and just need the part. I initially thought the part was #913006-001 and I found this part online. However, it just doesn't look like the part in this laptop. If someone can confirm, I would really appreciate it. 

1 REPLY 1

‎05-31-2019 10:59 AM

HP Recommended

@akabuddyrich

 

Welcome to HP Community

 

Since this is a Hardware issue, I suggest you contact HP Support and they will assist you with the Service Options or part replacements

 

Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true and select your Country to get the Contact details for HP Support

Thank you 😊


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

 

KrazyToad
I Am An HP Employee

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