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‎09-26-2023 10:11 AM

HP Recommended
Product: HP EliteBook 840 14 inch G9 Notebook PC (4B857AV)
Operating System: Microsoft Windows 10 (64-bit)

I have 2 USB controllers for which I cannot find the driver

 

PCI bus 0, device 13, function 2

PCI\VEN_8086&DEV_463E&SUBSYS_896D103C&REV_04\3&11583659&0&6A

 

PCI bus 0, device 13, function 3

PCI\VEN_8086&DEV_466D&SUBSYS_896D103C&REV_04\3&11583659&0&6B

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-26-2023 12:21 PM

HP Recommended

Hi:

 

Those two devices should be installed by this driver:

 

Driver - HP EliteBook 840 14 inch G9 Notebook PC (4B857AV) | HP® Customer Support

 

Here's a partial copy and paste of the driver setup information file which shows driver support for the hardware ID's you posted:

 

%TbtBusDrv_DeviceDesc463E% = TbtBusDrv_YflDevice, PCI\VEN_8086&DEV_463E&CC_0C03
%TbtBusDrv_DeviceDesc466D% = TbtBusDrv_YflDevice, PCI\VEN_8086&DEV_466D&CC_0C03

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3 REPLIES 3

‎09-26-2023 12:21 PM

HP Recommended

Hi:

 

Those two devices should be installed by this driver:

 

Driver - HP EliteBook 840 14 inch G9 Notebook PC (4B857AV) | HP® Customer Support

 

Here's a partial copy and paste of the driver setup information file which shows driver support for the hardware ID's you posted:

 

%TbtBusDrv_DeviceDesc463E% = TbtBusDrv_YflDevice, PCI\VEN_8086&DEV_463E&CC_0C03
%TbtBusDrv_DeviceDesc466D% = TbtBusDrv_YflDevice, PCI\VEN_8086&DEV_466D&CC_0C03

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‎09-26-2023 12:40 PM

HP Recommended

Thanks, that did it! Now this one is showing up. Is there any way to search drivers by descriptor? I tried the BT driver listed under my model's drivers but that didn't seem to do it.

 

BTHENUM\{00000000-DECA-FADE-DECA-DEAFDECACAFF}_VID&0001009E_PID&4039\7&2FB9C27&0&782B648CB369_C00000000

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‎09-26-2023 01:29 PM

HP Recommended

You're very welcome.

 

Please start a new topic regarding that device because you won't easily find a driver for it.

 

Perhaps this Microsoft forum article may be of help...

 

What the heck is this & how do I get it, or fix it, or make it work? - Microsoft Community

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