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Charles3951
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Message 1 of 2
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USB device not detected on PC

HP
Microsoft Windows 10 (64-bit)

USB device not detected on PC

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HP Support Agent
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Message 2 of 2
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Flag Post
HP Recommended

USB device not detected on PC

Hi @Charles3951

 

Welcome to the HP Support Community. I'd be happy to assist you with the USB port issue. 

 

To better assist you - May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

While you respond to that, try these steps - HP PCs - Troubleshooting USB Connections 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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