USB device not recognized

[moodazmy]

i get a pop up notification with sound every second

"USB device not recognized"

The last USB device you connected to this computer malfunctioned.and windows does not recognize it

how to fix it ?

[Jeet_singh]

@moodazmy,

Welcome to the HP Forums 🙂 I would like to take a moment and thank you for using this forum, it is a great place to find answers. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More. I see from your post that you are having issues with the USB device not being recognized by the HP Pavilion notebook. Don't worry we'll work together to help you find a solution.

To provide you with an accurate solution, I'll need a few more details:

Have you recently made any software or hardware changes on the PC before the issue started? What was the Original Operating system installed on the PC.

Did you try to check by connecting the USB device on other USB ports available on the PC?

Have you checked if this USB device is being recognized on the other computer?

Have you tried to update the Bios and Chipset drivers on your PC?

In the meantime, let's try these steps here: 

Step 1: Follow these steps to run the windows in built troubleshooter:

1. Write Troubleshooting in the search box and hit enter.
2. Click on Troubleshooting tab.
3. Click on view all option on the upper left corner.
4. Select the Hardware and Device options from the list.
5. Click Next to run the Hardware and Device Troubleshooter.

Step 2: Please follow the below steps and check if it helps.

1. Right click Start, and then click Control Panel.
2. Select System, and then click on Device Manager.

Note If Control Panel is in Classic View, double-click System, and then click Device Manager.

        If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

3. In Device Manager, double click to expand "Universal Serial Bus controllers", right click on the Host Controller,

        From the context menu that appears, click on the following and check if it helps to resolve the issue.

        A) Update Driver Software

        B) Uninstall 

• Update Driver Software to update the driver of the selected USB controller. On the displayed box, click Search      automatically for updated driver software to make the Windows to search for the updated driver from the Internet.
• Uninstall  to uninstall the driver.Then, restart your computer and Windows will reinstall all USB controllers automatically.
       Check      if at all there is an exclamation mark along the driver, it suggests      issues with the driver installed.

4.  Repeat the step 2 to uninstall all items under "Universal Serial Bus controllers".

If you still face the same issue then you may check for the updated USB device drivers using windows update.

1) In the search box, type and open Windows Updates. 

2) Check for updates. 

3) If the updates are available, click on install and restart the computer.

If the issue persists, I would suggest here is to update the Bios and Chipset drivers on your PC either from our HP support website, using this link or you can download and install it using HP Support Assistant.

Download and install HP support assistant on your PC. It should automatically download and install the latest updates and drivers for your PC.

Refer this link to know how to use HP support assistant.

For more details, please follow the steps suggested in the support document for - HP PCs - Troubleshooting USB Connections (Windows 10, 😎

Could you please respond to this post with the details and with the results of the troubleshooting as this will help me in further assisting you.

Eagerly waiting for your response!

that said, If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.