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1 REPLY 1
11-02-2019 08:29 AM - edited 11-02-2019 08:31 AM
What type of phone? An iPhone or an Android? With Android phones it can be that you have to allow the phone to charge or be used as a storage device.
I suggest running the HP UEFI Hardware Diagnostics.
Have you connected anything else to the USB 3.1 Type-C ports to verify that they work?
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