• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎11-10-2025 11:21 PM

HP Recommended
Product: hp 240 14 inch G10 notebook PC
Operating System: Microsoft Windows 11

Hi, with Hp 240 G10 notebook, 13th gen intel core i5. Does the USB C port supports video output on an external monitor? I have a docking station with USB C but my monitor still can't pick a signal from my PC. Can you help with a solution? product ID: ....AA803

Reply
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-11-2025 01:06 AM

HP Recommended

"SuperSpeed USB Type-C® 5Gbps signaling rate1 (Supports data transfer only and does not support charging or external monitors)"
Quoted from HP's QuickSpecs sheet for your laptop - QuickSpecs HP 240 G10 Notebook PC  

 

So no, the USB-C does not include video out.  However, there is a HDMI Port, so maybe HP expect you to connect an external monitor here.

View solution in original post

Reply
2 people found this reply helpful
Was this reply helpful? Yes No
2 REPLIES 2

‎11-11-2025 01:06 AM

HP Recommended

"SuperSpeed USB Type-C® 5Gbps signaling rate1 (Supports data transfer only and does not support charging or external monitors)"
Quoted from HP's QuickSpecs sheet for your laptop - QuickSpecs HP 240 G10 Notebook PC  

 

So no, the USB-C does not include video out.  However, there is a HDMI Port, so maybe HP expect you to connect an external monitor here.

Reply
2 people found this reply helpful
Was this reply helpful? Yes No

‎11-11-2025 02:06 PM

HP Recommended

Thank you.  Is there any recommended HDMI cable I can buy?

Reply
1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.