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‎06-14-2019 10:15 AM

HP Recommended
Product: 15Z laptop
Operating System: Microsoft Windows 10 (64-bit)

How can I tell what type of USB ports I have? If I buy things like a printer, external SSD, or USB hub, what should I be looking for to ensure maximum compatibility? Does it even matter? You can probably tell I'm no power user.

 

The user guide just says that they're "USB Super Speed" but doesn't specify otherwise. Device Manager shows two lines each saying "AMD USB eXtensible Host Controller - 1.10 (Microsoft)" and two lines each saying "USB Root Hub (USB 3.0)".

2 REPLIES 2

‎06-14-2019 03:37 PM

HP Recommended

@HarveyXSmith 

 

There are few generations of machines called 15z?  What is yours ?  The following images show right and left size of the Pavilion 15z-ab0xxx series

 

 right 15z.png

 

left 15z.png

 

Ports with SS (Super Speed) are USB 3.0 and other USB port(s) is/are USB 2.0.

 

Regards.

BH
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‎06-15-2019 04:38 AM

HP Recommended

Hi,

Can you provide the exact model or product number (not serial) of the PC for further help. Here is how to find it

https://support.hp.com/us-en/document/c00033108

 

Let me know,

David

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