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well, completely solved I guess it is not, I bought a docking station with PD power supply which supports 2 displays, but I can't connect the power supply to it to charge the laptop at the same time, if I disconnect the power supply and only use it for the 2 displays it works fine, but otherwise the displays go off and on all the time.

The laptop even just switched off 3 times already when connecting the docking station, but also when I just tried charging the laptop through the USB-C port directly without using the docking station, this happened with 2 different PD power supplies, and only at the moment of connecting.

If I connect first and then switch on the laptop, it will sometimes charge, and sometimes not, again, tried this with different PD power supplies. So I still think somethings not a 100%, shouldn't it be possible to charge the laptop through the USB-C ports??

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