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HP Recommended
HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-eu0000 (267R8AV)
Microsoft Windows 11

As the title says, I have HP ENVY x360 Convertible 15 and I can't seem to find the exact spec of the USB type-c port. I know it is superspeed, but I don't know what the plug icon means, can I charge my laptop with it?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Gwaku 

 

Your Laptop PC 15-eu0000 (267R8AV)  could be one of the following machines

 

             https://support.hp.com/us-en/product/hp-envy-x360-15.6-inch-2-in-1-laptop-pc-15-eu0000/2100286049/mo...

 

For example :   HP ENVY x360 Convert 15-eu0013ca.

 

Your machine should have same ports as above. It has1 SuperSpeed USB Type-C® 10Gbps signaling rate (USB Power Delivery, DisplayPort™ 1.4, HP Sleep and Charge) port which supports Power Delivery and Atl mode therefore you can use USB-C port to:

  • Charge your machine using charger with wattage rating 65W or above
  • Connect to an external monitor using UB-C or USB-C to HP adapter

Your machine is a perfect candidate for HP USB-C G5 dock

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

2 REPLIES 2
HP Recommended

- see next post -

 

HP Recommended

@Gwaku 

 

Your Laptop PC 15-eu0000 (267R8AV)  could be one of the following machines

 

             https://support.hp.com/us-en/product/hp-envy-x360-15.6-inch-2-in-1-laptop-pc-15-eu0000/2100286049/mo...

 

For example :   HP ENVY x360 Convert 15-eu0013ca.

 

Your machine should have same ports as above. It has1 SuperSpeed USB Type-C® 10Gbps signaling rate (USB Power Delivery, DisplayPort™ 1.4, HP Sleep and Charge) port which supports Power Delivery and Atl mode therefore you can use USB-C port to:

  • Charge your machine using charger with wattage rating 65W or above
  • Connect to an external monitor using UB-C or USB-C to HP adapter

Your machine is a perfect candidate for HP USB-C G5 dock

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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