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‎02-24-2024 01:27 PM

HP Recommended
Product: HP Laptop PC 15s-fq2000
Operating System: Microsoft Windows 11

I'm wanting to charge my HP 15s-fq2000 laptop through the USB-C port but it isn't working for charging. I have a docking station which when plugged in to the USB-C does link to the HP laptop but doesn't provide the charge. Has anyone else had this issue or have any ideas how I could rectify this? Thanks

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1 REPLY 1

‎02-24-2024 02:09 PM - edited ‎02-24-2024 02:10 PM

HP Recommended

According to chapter 2, page 4 of the user guide on your notebook's user guides page, the USB-C port only supports the charging of small devices such as cell phones.

 

HP Laptop PC 15s-fq2000 - Setup and User Guides | HP® Support

 

Connects a USB device, provides data transfer, and (for select products) charges small devices (such as a smartphone) when
the computer is on or in Sleep mode.


NOTE: Use a standard USB Type-C charging cable or cable adapter (purchased separately) when charging a small external
device.

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