cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
Level 2
19 16 1 2
Message 1 of 7
218
Flag Post

Solved!

USBS W/ 1 exception not working after switching from windows 7 64 to windows 7 32 to run old program

HP Recommended
pavilion m6
Microsoft Windows 7 (32-bit)

product B5S08UA#ABA pavilion m6 laptop switching from windows 7 64 to windows 7 32 bit OS to run old cnc programs on older cnc machines acquired. only 1 usb is operational and can't find correct drivers to update? any suggestions? it's an intel i5-3210M I believe.... according to build sheet per serial number from hp

6 REPLIES 6
Highlighted
Level 17
Level 17
43,211 43,000 6,887 12,067
Message 2 of 7
Flag Post
HP Recommended

HP's driver is only for 64 bit systems. This Lenovo driver is for Windows 7 32 or 64 bit and is the same level 1.0.3.214 as the HP driver so should work for you:

 

https://support.lenovo.com/be/en/downloads/ds028632/


Highlighted
Author
Level 2
19 16 1 2
Message 3 of 7
Flag Post
HP Recommended

thanks, that's awesome and working! I had attempted a lenovo but it was direct from their site and didn't work....  any idea on network adapter drivers for same laptop / switch to 32bit? I prob won't have it on internet except to update all drivers but this sure helped me out!! Greatly appreciate it! 

Reply
0 Kudos
Highlighted
Level 17
Level 17
43,211 43,000 6,887 12,067
Message 4 of 7
Flag Post
HP Recommended

Give us a list of the Device IDs of any driverless hardware and I will do the smart thing and ask @Paul_Tikkanen to weigh in. If he does not know where the 32 bit drivers are: nobody does. 


Highlighted
Level 20
Level 20
123,148 113,329 18,246 27,857
Message 5 of 7
Flag Post
HP Recommended

Hi, @THENAMESBOB 

 

You can use all of the W7 x64 drivers from your notebook's support page except the audio and graphics.

 

So if you need the wifi adapter driver, for the Intel 2230, you use this one...

 

https://ftp.hp.com/pub/softpaq/sp58501-59000/sp58641.exe

 

...and the corresponding bluetooth driver...

 

https://ftp.hp.com/pub/softpaq/sp58501-59000/sp58693.exe

Highlighted
Author
Level 2
19 16 1 2
Message 6 of 7
Flag Post
HP Recommended

absolutely awesome guys! thanks sooo much! up and running - bob

Highlighted
Level 20
Level 20
123,148 113,329 18,246 27,857
Message 7 of 7
Flag Post
HP Recommended

You're very welcome.

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation