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HP Pavilion - 15-bc407tx

Hi HP,

I need help with a storage issue on my HP Pavilion 15-bc407tx. Intel i5 8th Gen. 

I accidentally created a RAID 0 volume using Intel Rapid Storage Technology (RST), combining my SSD and HDD. Now, I want to break the RAID and use both drives individually.

Here’s what I’ve tried:

  1. I deleted all partitions on both drives and attempted a fresh Windows 10 installation
  2. During installation, only my HDD appears — my SSD is missing in the drive selection list.
  3. I referred to Intel documentation, which mentions changing the SATA operation mode (from RST/RAID to AHCI) in BIOS before breaking the array.

Issue:
In my HP Pavilion’s BIOS (F.34), I don't see any option for SATA mode, Intel RST settings, or a way to manage RAID configurations.

my storage controller shows:

  1. Intel Chipset SATA/PCIe RST Premium Controller

  2. Microsoft Storage Spaces Controller

Question:

  1. How can I safely break the RAID 0 volume and switch to AHCI mode on this HP Pavilion model?

  2. Is there a hidden BIOS option or a procedure to reset storage controller settings?

  3. Or is there a specific Intel RST Option ROM key combination during startup for this model?



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