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‎08-19-2020 02:11 PM

HP Recommended

Today I returned the ssd that I have been having problems with.  I purchased a Crucial 500 GB 2.5 ssd.  I went to the Crucial site and downloaded the Acronis True Image software that would allow me to clone my existing hdd to the ssd.  I attached the Crucial ssd to my PC via a SATA to USB cable, and ran the program to clone the hdd to the sdd. The program completed successfully, and then advised that all that I had to do was to shut my system down, removed the hdd and replace it with sdd.  I did this, and when I rebooted my system I got the message -- Bootmgr image is corrupt.  The system cannot boot.  It seems that at every turn I am encountering an issue that is preventing me from replacing my hdd with an ssd. I cannot believe that I have now gotten a third bad ssd. I am beginning to think that I have a hardware problem that is not allowing me to boot from an ssd. When ever I use the original hdd or run the windows ISO bootable to install on a different hdd, I do not have a problem.  I recall, at some point during my many attempts to get something to write to the ssd,  I saw a message that indicated the pc could not boot from this device, and perhaps the device controller in the BIOS needed to be updated.  This did not happen every time, but it did happen on occasion.  Is there some change that may have to be made to the BIOS to allow it to recognize an ssd?  I know that the manual says that there should be no problem installing either an hdd or ssd, but something obviously needs to be changed.  Any suggestions?

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‎08-19-2020 02:28 PM

HP Recommended

At this point, I agree with you.

 

No way you can have 3 bad SSD's.

 

Why the SSD doesn't work right off, unfortunately that I do not know.

 

There are no BIOS settings that have to be changed to allow a SSD to work.

 

My assumption is that AHCI is enabled by default in the BIOS, and you may not even be able to change that setting because the PC doesn't support Windows XP.

 

HP provides zero info on BIOS settings in that model series, so I wouldn't even know what to look for to consider changing.

 

That is why I recommended setting the BIOS to its defaults and if you did that, I would have to conclude you have exhausted your options to get a SSD to work.

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‎08-19-2020 05:02 PM

HP Recommended

Based on all of the above, I assume that it would not  be worth the investment in a windows 10 installation disk from Microsoft because, I couldn't be able to get it installed to the ssd.  

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‎08-19-2020 05:21 PM

HP Recommended

I agree with you on that 100%.

 

I'm completely stumped on this one.

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‎08-19-2020 05:52 PM

HP Recommended

Thanks again for sticking with for these past few days.  I was hoping for a different outcome, but the hardware I am working with is unable to deal with an ssd, nothing more to do but work with my hdd.  

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‎08-19-2020 07:24 PM

HP Recommended

Anytime.

 

I'm sorry that between the two of us, we were unable to overcome the problem.

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‎08-25-2020 04:07 PM

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Paul,

It has been a few days, bit I finally was able to copy my OS to an ssd. The group from whom I purchased the PC, after a lot of back and forth, suggested that maybe since the boot mode on the PC was legacy, it needed to be changed to UEFI.  Well I changed the file format to GPT from MBR, and the boot mode from legacy to UEFI. After several failed attempts (user error), I was finally able to clone my operating system to the ssd.  I believe that I read somewhere that ssd's do not do well with legacy boot mode, and also require that windows be 64 bit. At any rate, the frustration is finally over.  I only wish I had known about the ssd limitations with regard to boot legacy versus UEFI earlier, it would have saved me from bugging you.  Again, thanks for hanging in there with me.  Maybe you can pass this bit of information to another user in need.    

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‎08-25-2020 04:11 PM

HP Recommended

Hi:

 

That is great news.  Glad you were able to get an OS on your SSD.

 

On my HP 350 G1 I installed W10 in legacy mode on the SSD I bought, and on every other PC I own, except one, which I installed in EFI mode.

 

One of my legacy notebooks has a 32 bit operating system on it...the SSD works fine.

 

Never had an issue.

 

Your notebook is haunted.  😊

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