Unable to Respond to HP Executive Support – Need Direct Contact for Device Repair

[Manjit_IT]

Dear Experts, 

I had a scheduled meeting today with HP Executive Support regarding a device repair. However, when I attempted to respond or follow up, I received an automated message stating: "This is an unmonitored email inbox. Your case has been closed. If you require technical assistance for your product..."

I still require assistance, and the issue has not been resolved. Could you please advise how I can directly contact the concerned department or executive support team to reopen or continue the case?

I would greatly appreciate a direct email address or contact method so this matter can be addressed promptly.

Thank you for your feedback.

Best regards,

Manjit 

[zoey7886]

@Manjit_IT, Welcome to the HP Support Community!   

Thanks for reaching out about your query regarding your laptop!  

We're thrilled to have the opportunity to assist you and provide a solution.   

To help me look into this properly, could you please share the previous case ID(s) via private message?  

Looking forward to your response so we can get this resolved.   

Take care, and have an amazing day!   

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Regards,