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‎04-04-2021 10:14 AM

HP Recommended
Product: Example: PavilionCompaq Presario CQ56-134CA Notebook PC 6530
Operating System: Microsoft Windows 7 (64-bit)

20210321_091201.jpg

 I do get other error messages.  Repair and can't find hard disk. Turn on and get comos error.  Please help and I don't have the disk for my laptop.  Bought it just before Christmas 2020 and person didn't have any disks for it 

3 REPLIES 3

‎04-04-2021 12:39 PM

HP Recommended

Hi:

 

Using another Windows PC, you can make bootable W7 Home Premium 64 bit installation/repair media by downloading the ISO file from the link below...toward the bottom of the page.

 

Windows 7 Home Premium Free Download ISO 32 Bit 64 Bit (getintopc.com)

 

Use the Microsoft tool that I zipped up and attached below that you will need to transfer the ISO file to a DVD or USB flash drive so that it is bootable.

 

When you boot from the installation media and get to the 'Install Now' window, on the lower left side of the screen will be a 'Repair your computer' option.  You can try that first to see if you can repair the error.

 

See the info at the link below for the commands to try.

 

Windows 7 Boot Repair via Command Prompt (5 Ways and 2 Tips included) (ubackup.com)

 

If that doesn't work and you can still read all 25 characters of the W7 Home Premium product key on your notebook's case, you can reinstall W7 with the media you created.

 

After W7 has completed installing, you can install the drivers and available software from your notebook's support page.

 

Compaq Presario CQ56-134CA Notebook PC Software and Driver Downloads | HP® Customer Support

Windows7-USB-DVD-Download-Tool-Installer-en-US.zip
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‎04-04-2021 01:00 PM

HP Recommended

Thank you for your reply and time I will try this and I will give a update as so I'm done.  Thanks again.  😊

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‎04-04-2021 01:04 PM

HP Recommended

You're very welcome. 

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