Unable to calibrate replacement battery for Spectre x360 / Calilibration Required (20)

[eccoing]

Installed a new SP04XL battery, HPPN L28764-005 like.  Charges fine. But after testing is says that the battery needs to be calibrated.  Specifically

Battery Check:  Primary  - Calibration Required (20)

Primary:  Logic State - Calibration Required (20), Charge State - Not Available

Battery Calibration : Complete

Then no matter what I do and how many calibration or manual discharge/recharge cycles, it still says Calibration required.  I'd tried several batteries and still the same result.  There are similar, older posts here and I've tried all of the things mentioned in those and elsewhere on the net.  Nothing works.  Tried the HP Diagnostics from WIndows, UEFI diag, etc.  BIOS and all drivers are up to date.

Is this a defect of the HP Calibration application?  Or is the battery at fault because it's from a 3rd party vendor.  BTW - you cannot by this battery from HP directly, they don't sell them.

[ub6424]

Hello @eccoing 

Sorry to hear that you are having problems ... I would like to help you.

Please < calibrate > your battery ...

(1) Open windows <device manager> and uninstall "Microsoft ACPI-Compliant Control Method Battery" 

- Right click on "Microsoft ACPI-Compliant Control Method Battery"

- Click "Uninstall device"

- Confirm your choice if you see a popup notification

(2) Shutdown notebook

(3) Disconnect charger

(4) Press and hold <power> button for 30 seconds

(5) Connect charger and wait until battery is fully charged ( check LED indicator )

(6) Start notebook and log in to windows and wait a few minutes

(7) Shutdown notebook

(8) Test your <battery> Using the HP PC Hardware Diagnostics (UEFI)

See section <Running HP PC Hardware Diagnostics UEFI tests when Windows doesn't start>

https://support.hp.com/us-en/document/ish_2854458-2733239-16

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

9) Please report your results