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- Unable to find Memory Slot in HP 255 15.6 inch G10 Notebook ...

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1 REPLY 1
10-26-2024 09:53 AM
Notebooks with the AMD 7320U processors have the memory as an integral part of the motherboard and it is not upgradable.
See chapter 1, page 2 of the service manual:
Models with 7520U, 7320U processors
Onboard memory supporting up to 16 GB of RAM (not accessible or upgradeable)
I also believe the manual is incorrect regarding the maximum capacity because I only see motherboards offered with 4 GB or 8 GB of onboard memory listed in chapter 3 of the service manual.
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