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HP Recommended
HP 255 15.6 inch G10 Notebook PC (B1FW9PT)

I am unable to find memory slot in my laptop kindly help so i can upgrade memory 

1 REPLY 1
HP Recommended

Notebooks with the AMD 7320U processors have the memory as an integral part of the motherboard and it is not upgradable.

 

See chapter 1, page 2 of the service manual:

 

Maintenance and Service Guide

 

Models with 7520U, 7320U processors


Onboard memory supporting up to 16 GB of RAM (not accessible or upgradeable)

 

I also believe the manual is incorrect regarding the maximum capacity because I only see motherboards offered with 4 GB or 8 GB of onboard memory listed in chapter 3 of the service manual.

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