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HP Recommended
N61392-001

The website doesn't allow me to contact for support to try and get warranty services for my HP 720 Wireless Keyboard with Touchpad . I type in the serial number that is in the battery housing and i'm told it's not valid so i can't register it for the warranty or even contact HP for support about the fact that I can't register it for support. very frustrating bad system just to ensure people can't get to hp for help easily.

1 REPLY 1
HP Recommended

Hi @billyeveryteen,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that there is an issue with the wireless keyboard and may need replacement.

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

 

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.