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HP Recommended
HP Pavilion - 15-cc129tx
Microsoft Windows 10 (64-bit)

I have Intel(R) UHD Graphics 620 [Version 24.20.100.6194] Dated: 20-06-2018 & an NVIDIA GeForce 940MX [Version 30.0.14.7212] Dated: 13-09-2021 installed on my Windows 10- 64 Bit OS.

I have received an  Intel® Graphics – Windows® 10 & Windows 11* DCH Drivers [Version 30.0.100.9864] Dated: 8th September 2021. But the issue is, that while beginning to install, it shows an error which is as follows:

Something went wrong.

Your system has a driver that is locked to manufacturer specifications. Please try downloading the latest driver from the manufacturer's website to update.

Exit code: 1.

 

Please provide a solution to this ASAP.

 

Here is the error log generated with it.

 

2021/10/10 11:00:51.777|INFO|Logging started on 2021/10/10 11:00:51.730 ||
2021/10/10 11:00:51.815|INFO|Installer version: 1.0.496.0 ||
2021/10/10 11:00:51.815|INFO|The application has been launched with the parameters: NULL ||
2021/10/10 11:00:51.815|INFO|Language of the user interface: [en-US]. ||
2021/10/10 11:00:51.815|INFO|Operating system specification: Microsoft Windows NT 10.0.19043.0 ||
2021/10/10 11:00:51.890|INFO|CPU base clock: 1800Mhz. ||
2021/10/10 11:00:51.890|INFO|Test Signing: OFF. ||
2021/10/10 11:00:51.890|INFO|Windows Media Player status: Installed ||
2021/10/10 11:00:52.123|INFO|Benchmark test result: 187.7794 milliseconds (0.1877794 sec). ||
2021/10/10 11:00:55.775|INFO|No Unknown PCI devices were found. ||
2021/10/10 11:00:55.784|INFO|

List of Graphics and Other Devices in Device Manager:{
{
Device detected: NVIDIA GeForce 940MX
Version: 30.0.14.7212
Device Instance Path: PCI\VEN_10DE&DEV_134D&SUBSYS_83F9103C&REV_A2\4&CF5284D&0&00E0
Device manufacturer: NVIDIA
}
{
Device detected: Intel(R) UHD Graphics 620
Version: 24.20.100.6194
Device Instance Path: PCI\VEN_8086&DEV_5917&SUBSYS_83F9103C&REV_07\3&11583659&0&10
Device manufacturer: Intel Corporation
}} ||
2021/10/10 11:00:56.630|INFO|

Found Graphics and Other devices with matching INF files:
{
{
Device
{
Device Name: Intel(R) UHD Graphics 620
Device instance path: PCI\VEN_8086&DEV_5917&SUBSYS_83F9103C&REV_07\3&11583659&0&10
Device manufacturer: Intel Corporation
}
Matching Driver Store INF:
{
INF file path: "C:\Windows\System32\DriverStore\FileRepository\ki128824.inf_amd64_e40269bb8a74197d\ki128824.inf"
INF file version: "24.20.100.6194"
Matching models entry for device: "Intel(R) UHD Graphics 620 = iKBLD_w10_DS,PCI\VEN_8086&DEV_5917&SUBSYS_83F9103C"
}
Matching Installer INF:
{
INF file path: "C:\ProgramData\Package Cache\11664338563BA6C20909D6CCEE54515D0580F57D\Graphics\iigd_dch.inf"
INF file version: "30.0.100.9864"
Matching models entry for device: "Intel(R) UHD Graphics 620 = iKBLD_w10_DS,PCI\VEN_8086&DEV_5917"
}
}
{
Device
{
Device Name: NVIDIA GeForce 940MX
Device instance path: PCI\VEN_10DE&DEV_134D&SUBSYS_83F9103C&REV_A2\4&CF5284D&0&00E0
Device manufacturer: NVIDIA
}
Matching Driver Store INF: "NULL"
Matching Installer INF: "NULL"
}
}
||
2021/10/10 11:00:56.630|INFO|No Unknown PCI devices were found. ||
2021/10/10 11:00:56.652|INFO|

Found Intel Audio and Other devices with installer matching INF files:
{
{
Device
{
Device Name: Intel(R) Display Audio
Device instance path: HDAUDIO\FUNC_01&VEN_8086&DEV_280B&SUBSYS_80860101&REV_1000\4&33725ED6&0&0201
Device manufacturer: Intel(R) Corporation
}
Matching Driver Store INF:
{
INF file path: "C:\Windows\System32\DriverStore\FileRepository\intcdaud.inf_amd64_6c37b9b3e50bbb9b\intcdaud.inf"
INF file version: "10.24.0.3"
Matching models entry for device: "Intel(R) Display Audio = IntcAudModel,HDAUDIO\FUNC_01&VEN_8086&DEV_280B&SUBSYS_80860101,HDAUDIO\FUNC_01&VEN_8086&DEV_280B"
}
Matching Installer INF:
{
INF file path: "C:\ProgramData\Package Cache\11664338563BA6C20909D6CCEE54515D0580F57D\Graphics\DisplayAudio\10.27\IntcDAud.inf"
INF file version: "10.27.0.10"
Matching models entry for device: "Intel(R) Display Audio = IntcAudModel,HDAUDIO\FUNC_01&VEN_8086&DEV_280B&SUBSYS_80860101,HDAUDIO\FUNC_01&VEN_8086&DEV_280B"
}
}
}
||
2021/10/10 11:02:08.378|INFO|Checking if any device needs a reboot. ||
2021/10/10 11:02:08.378|INFO|Checking if any device needs reboot has been completed. ||
2021/10/10 11:02:08.378|INFO|Checking how much space needs the specified.INF file. Path = C:\ProgramData\Package Cache\11664338563BA6C20909D6CCEE54515D0580F57D\Graphics\iigd_dch.inf ||
2021/10/10 11:02:08.433|INFO|Checking how much disk space needs the specified.INF file has been completed. ||
2021/10/10 11:02:08.435|INFO|Checking the amount of free space on the system disk has begun. ||
2021/10/10 11:02:08.435|INFO|Checking the amount of free space on the system drive was successful. ||
2021/10/10 11:02:08.435|WARN|The specified devices don't need any additional space for installation. ||
2021/10/10 11:02:08.435|INFO|Checking types of the driver for the device. ||
2021/10/10 11:02:08.435|INFO|Checking types of the driver has been completed. ||
2021/10/10 11:02:08.435|INFO|Checking legacy 4ID to DCH 2ID protection. ||
2021/10/10 11:02:08.435|ERROR|At least one device is trying to install a 2ID DCH driver on a 4ID legacy driver. Device name = "Intel(R) UHD Graphics 620". ||

1 REPLY 1
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https://youtu.be/1k-KZf3PPok 
Watch the clip, might help.

How to fix Intel DCH graphics driver installation error in windows 10 latest version Hi guys, here's how to fix graphics driver installation error in windows 10 version 1903. May be, sometimes you are facing such a problem during installation of device driver for your device - Such as, The driver
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