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‎07-21-2018 04:34 AM

HP Recommended
Product: HP ENVY 17 3002EA
Operating System: Microsoft Windows 7 (32-bit)

My HP Envy 17 3002ea Notebook is quite a number of years old but functioning very well. Unfortunately, the battery life is declining and it is time to consider a replacement. Before I made a purchase of a replacement, I looked to see if I could remove the existing battery which appears very challenging. There doesn't appear to be any screws holding it (or the battery compartment) down but I am unable to remove it!

 

I am unable to find any online videos or information regarding battery replacement for my model.

 

Is anyone able to help? 

 

Many thanks  

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-21-2018 04:43 AM

HP Recommended

Hi,

 

On page 39 of service manual, you can see the steps to remove battery and part number to order new one:

 

http://h10032.www1.hp.com/ctg/Manual/c03317166

 

You can also look at these HP videos for that model (click on battery in list on left)

 

http://h20574.www2.hp.com/results.htm?SID=5145668&MEID=9F12FD26-13FE-46AF-8839-16D991664751

 

Hope it helps,

David

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

View solution in original post

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1 REPLY 1

‎07-21-2018 04:43 AM

HP Recommended

Hi,

 

On page 39 of service manual, you can see the steps to remove battery and part number to order new one:

 

http://h10032.www1.hp.com/ctg/Manual/c03317166

 

You can also look at these HP videos for that model (click on battery in list on left)

 

http://h20574.www2.hp.com/results.htm?SID=5145668&MEID=9F12FD26-13FE-46AF-8839-16D991664751

 

Hope it helps,

David

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

Was this reply helpful? Yes No
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