Unable to start the camera, Camera is not working.

[Vidram62]

[Raj_05]

Hi @Vidram62,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I'm sorry to hear that you're experiencing issues with your HP Notebook camera. Here are a few troubleshooting steps you can try to resolve the problem.

• Check camera privacy settings: Make sure that the camera is not disabled or blocked in the privacy settings of your operating system. On Windows, you can go to Settings > Privacy > Camera and ensure that the toggle switch for "Allow apps to access your camera" is turned on.
• Update camera drivers: Outdated or corrupted camera drivers can cause problems. Visit the HP Support website, enter your notebook's model number, and download the latest camera drivers available for your specific model. Install the drivers and restart your computer.
• Restart the computer: Sometimes a simple restart can resolve software glitches or conflicts that may be affecting the camera.
• Check for conflicting applications: Certain applications or programs may interfere with the camera's functionality. Try closing any other programs that might be using the camera, such as video conferencing apps or messaging services.
• Scan for malware: Malware infections can sometimes affect the camera and other hardware devices. Run a thorough scan using your preferred antivirus software to check for any malware or viruses.
• Perform a system update: Ensure that your operating system is up to date with the latest software patches and bug fixes. This can often resolve compatibility issues that may be causing problems with the camera.

I hope this helps. 
 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4
HP Support 

[Raj_05]

Hi @Vidram62,

We have not heard from you in a while, this post is with reference to the thread you had created on HP Support Community.

I would like to know if the query that you had with your HP product was answered.  

If you have any other queries, feel free to reply to us and we will be more than happy to help you.

If you would like to thank us for our efforts to help you, please go to the public post and click on "Accepted Solution" and give us a virtual high-five by clicking on the "Thumbs Up" icon.

Take care and have a great day ahead!

Alden4
HP Support