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‎01-20-2018 02:48 AM

HP Recommended
Product: HP Pavillion Notebook Desktop-7QCO75Q
Operating System: Microsoft Windows 10 (64-bit)

Hello everyone.

 

I have a problem to upgrade to Windows 10. They keep notify me to upgrade BIOS first. 

 

Original msg:

 

Unable to update Windows 10 as "HP PAVILION NOTEBOOK-BIOS needs to be upgraded first"

 

Need advice ho to settle this.

 

TQ

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-20-2018 03:20 AM

HP Recommended

Have you upgraded to this BIOS version yet (link below)? If not, download and install. Then try updating Windows 10.

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-pavilion-15-ab100-notebook-pc-series-t...

 

Let me know,

David

View solution in original post

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6 REPLIES 6

‎01-20-2018 02:56 AM

HP Recommended

Hi,

 

Can you please provide the exact model or product number of your notebook for further help. Here is link to HP support page showing how to find it:

 

https://support.hp.com/my-en/document/c00033108

 

Let me know,

David

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‎01-20-2018 03:11 AM

HP Recommended

Hye David.

 

Thank you, im using option 2: HP Support Assistant.

 

Product name: HP Pavillion Notebook

Product number: P3D41PA#UUF

 

 

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‎01-20-2018 03:20 AM

HP Recommended

Have you upgraded to this BIOS version yet (link below)? If not, download and install. Then try updating Windows 10.

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-pavilion-15-ab100-notebook-pc-series-t...

 

Let me know,

David

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‎01-20-2018 04:09 AM

HP Recommended

Problem solved. The BIOS update link is really helpful. 

 

Thank you David. :generic:

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‎01-20-2018 04:11 AM

HP Recommended

Your welcome.

 

Join us again if you need further help

 

All the best,

David

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‎01-20-2018 04:16 AM

HP Recommended

Sure David.

 

Have a nice day.

 

Fikri

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