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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Unfriendly for disabled adults trying to survive

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03-04-2023 01:21 PM
I'm probably on the wrong board but I've noticed that HP isn't really friendly for adults that have disabilities that fall under the intellectual or brain injury category. I've have old devices and by devices I mean a laptop and printer and both of them are pretty outdated and need upgrades causing no room for software to help with my disabilities or to work from home to have a job. So I'm stuck with no unemployment, no employment, no money, no actual working laptop or computer or printer, and no help from HP to upgrade or modify or make improvements or provide assistance to make it better and I don't know what to do. They claim to be disability friendly but it must be a different kind of disability that they're friendly to because my particular kind of disability of having epilepsy and traumatic brain injury isn't the kind of disability they assist with. I find it kind of odd. I have been told there are tech companies out there that do actually assist disabled adults get going but which ones actually help as opposed to claiming to help like HP. Maybe they require you to be a disabled employee. I would love to work for them but I don't have a way to work remote from home. If you know of a companies hiring and providing the tech with the job that you can then keep if you work for a certain length of time, I'd be interested in that as well. Legit information only please.
03-04-2023 01:54 PM
Welcome to the HP Community Forum.
I am sorry you are struggling.
Support is always based on the device - for example, computer,s printers, tablets, monitors, and much more.
HP makes, sells, and supports many different kinds of technology.
True -- Old computers and old printers do fall out of warranty and, eventually, cannot be upgraded or used with new Operating Systems.
Yes -- There comes a time when the support for any device is no longer available.
While our HP Community mission of people helping people who use HP devices does include people of all kinds, all locations, and all abilities, we are not able to provide any kind of health or employment information.
Contact HP Support – Form Request and Contact Information
HP Support Contact - People with Limitations
What else?
I've sent your concerns to our Moderator team.
If there is a response, look for a message here before an agent contacts you using other means.
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